Course Description:

The Implementing CiscoWorks LMS (CWENT) v2.5 course teaches students how to effectively use the CiscoWorks applications contained in the LMS 2.5 bundle. The focus is on finding the correct tools within CiscoWorks to document the network, log changes that occur, deploy global changes to devices, monitor network performance, and manage network faults. The labs are designed around students sharing two CiscoWorks servers set up in a Multi-Server Trust environment. The course is designed so that the ICM software is installed in a NAM environment (one NAM enterprise and two Customer ICM enterprises) to give students the experience of installing multiple ICM Instances. Through the use of various monitoring and testing utilities, (the process Log files) students will be able to identify, analyze, and diagnose various system alarms and events.

Prerequisites:

Students should have knowledge of basic Cisco IOS commands and Cisco Catalyst OS commands as well as basic knowledge of TCP / IP and Microsoft Windows. Students should also have basic Internet browser navigation skills and basic e-mail usage skills.

Course Length:

4 Days

• Upon completion of this course, students will be able to:

• Describe fundamental network management concepts.

• Describe the CiscoWorks applications in the LMS bundle.

• Prepare the various CiscoWorks repositories, databases, and applications for use.

• Maintain an asset inventory using CiscoWorks tools for documenting the network and generating reports.

• Manage network connections using CiscoWorks tools to view and troubleshoot network device, end user, host, and IP Phone connections.

• Manage the configurations of network devices using CiscoWorks tools that help archive, modify, and detect changes.

• Monitor the network using CiscoWorks tools that measure response time and device performance.

• Manage the network faults, using CiscoWorks tools which help detect and isolate problems so they can be addressed before causing further network service degradation.

• Describe various CiscoWorks system administration tasks.

Course Outline:

• Describing Network Management Fundamentals

• Defining Network Management

• Exploring the Network Management Process

• Introducing CiscoWorks

• Describing CiscoWorks Solution Sets

• Providing an Overview to CiscoWorks Applications

• Jump-Starting CiscoWorks

• Starting to Use CiscoWorks

• Common Services: Enabling CiscoWorks Security and Multi-Server Trust

• Managing the Device and Credential Repository

• Populating the CiscoWorks Databases

• Configuring User-Defined Groups

• Implementing Asset Management

• Introducing Asset Management

• Running Asset Reports

• Watching for Inventory Changes

• Managing Network Connectivity

• Managing Device Connectivity Introduction

• Managing Host, End User, and IP Phone Connectivity

• Diagnosing Device Connectivity Problems

• Managing Device Configurations

• Introducing Device Configuration Management

• Managing Configuration Files

• Managing VLAN Configurations

• Managing Device Software Images

• Managing Network Performance

• Introducing Performance Management

• Monitoring Response Time Using IPM

• Monitoring Device Performance Using CiscoView

• Managing Faults in the Network

• Monitoring Device Performance Using CiscoView

• Introducing Fault Management

• Detecting and Analyzing Real-Time Faults

• Detecting Faults via Syslog Messages

• Troubleshooting with Device Center

• Performing CiscoWorks System Administration

• Deploying CiscoWorks

• Administration Tasks

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